Enterprise content management (ECM) systems are called upon countless times each day to connect employees and company resources in the most efficient manner possible. But as the nature of enterprise content has changed, many organizations have been slow or reluctant to evolve their internal systems.
As smartphones and tablets become just as – if not more – likely as standard PCs to serve as the vehicle for content delivery and consumption, companies must be thinking of how to incorporate mobile capabilities into their ECM setups. According to the latest industry analysis from AIIM Research, just 24 percent of organizations have mobile-enabled processes and 30 percent are still relying solely on paper.
"The first step in the process revolution is moving content from paper to PC," AIIM director of market intelligence Doug Miles explained. "The next step of moving content onto mobile devices can be challenging for businesses. It requires capturing data as close to the point of origination as possible and making it available to whoever needs it, wherever they are, in the shortest time possible."
Embracing this evolution in ECM operation and design could be crucial. According to CMSWire, the rise of mobile devices in the workplace has been followed by a parallel increase in the amount of employee-generated content in the enterprise.